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15% OFF 2 or more items* code: MYBUNDLE15

FAST, FREE, SAFE SHIPPING. 60 DAY RETURNS.*

Returns and Exchanges

RETURNS

We hope that you love your purchase made on nestedbean.com. However, we understand if you change your mind. We have extended our return policy to 60 days of purchase date for your convenience.

Our first priority is to help you resolve your baby's sleep challenge. In the event that your baby does not take to our products or if you have questions related to product usage, a guidance expert is ready to resolve your challenge. 

• Fill out this simple customer support request form 
A customer service specialist will be in touch with you within 24 hours to help resolve your sleep issue or product usage issue 
In case we are unable to help you resolve your challenge, a claim # and a claim form will be provided
• Simply print and fill the claim form and return it with your purchase to the address on the form
• Upon receipt, the claim form and the return will be assessed for accuracy of information and a refund or store credit will be issued as per the following conditions within 5-15 business days of receipt of the return or exchange

*Items in original packaging unused, unworn, unwashed and unaltered, will be eligible for a full refund. Following exclusions may apply.

*Partial returns made on 2-pack bundles, 3-pack bundles, BOGO or MYBUNDLE15 deals, will be processed such that the retained item will be marked at full price. The amount refunded will be the difference between the invoice amount and the full price of the retained item. Following exclusions may apply.

* Used items may be accepted for a partial return. Such items received as per instructions on the claim form, in a ready to be donated condition, will be processed for a 50% refund on purchase price. Following exclusions may apply. Returned items that are unfit for donations will be carefully discarded and will be ineligible to receive a refund.

*All clearance items are "final sale" and are ineligible to be returned.

*Shipping charges to return purchased items are paid for by the customer, not Nested Bean.

EXCHANGES

If you would like to exchange the purchased item for a different color, size or product, please follow these steps:

Please make sure item is unopened and in original packaging 
• Fill out this simple customer support request form 
A customer service specialist will be in touch with you within 24 hours
A claim # and an exchange form will be provided
Fill the form and return* it with your purchased item to the address on the form
Make a new purchase from nestedbean.com for the desired item
Once the returned item is received, it will be assessed and a refund or store credit will be issued, in the amount paid (excluding any shipping costs), within 5-15 business days

DEFECTIVE PRODUCT

We stand by the quality of our products. We honor exchanges of defective products within 60 days of the original purchase on nestedbean.com.

Please fill out this simple  customer support request form 
• Describe the defect clearly
• Attach clear images of the defective area, the complete product, and the tracking label (sewn behind the care label)
A customer service specialist will be in touch within 24 hours and provide a claim #
• After assessing the claim a store credit will be provided to purchase a new item, minus the shipping cost of $5 to mail the replacement item

PRODUCTS PURCHASED AT OTHER RETAILERS

For products purchased at a retailer other than nestedbean.com that retailer’s return and exchange policy may apply.
Please contact the retailer and have them work with us to solve the problem.

INTERNATIONAL RETURNS AND EXCHANGES

At this time, due to shipping and customs restrictions we are unable to process returns or exchanges for International purchases made on nestedbean.com. If your product was purchased at any other location in your country, please contact the retailer or local stockist.