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15% OFF 2 or more items* code: MYBUNDLE15


Returns and Exchanges


We would like for your baby to love our products, but we know all babies are different. In the rare event that your baby may take time to adjust to our products or perhaps not take our products at all, we will accept your return inquiries within 60 days of purchase for a refund or store credit. 

Our first priority is to help you resolve your baby's sleep challenge. 

• Fill out this simple customer support request form 
A customer service specialist will be in touch with you within 24 hours to help resolve your sleep issue or product usage issue 
In case we are unable to help you resolve your challenge, a claim # and a claim form will be provided
• Simply print and fill the claim form and return it with your purchase to the address on the form
• Upon receipt, the claim form and the return will be assessed for accuracy of information and a refund or store credit will be issued in the amount paid, excluding any shipping costs, within 5-15 business days

*Partial returns made on 2-pack bundles, 3-pack bundles, BOGO or MYBUNDLE15 deals, will be processed such that the retained item will be marked at full price. The amount refunded will be the difference between the invoice amount and the full price of the retained item.

*All clearance items are "final sale" and are ineligible to be returned.

*Shipping charges to return purchased items are paid for by the customer, not Nested Bean.


If you would like to exchange the purchased item for a different color, size or product, please follow these steps:

Please make sure item is unopened and in original packaging 
• Fill out this simple customer support request form 
A customer service specialist will be in touch with you within 24 hours
A claim # and an exchange form will be provided
Fill the form and return* it with your purchased item to the address on the form
Make a new purchase from for the desired item
Once the returned item is received, it will be assessed and a refund or store credit will be issued, in the amount paid (excluding any shipping costs), within 5-15 business days


We stand by the quality of our products. We honor exchanges of defective products within 60 days of the original purchase on

Please fill out this simple  customer support request form 
• Describe the defect clearly
• Attach clear images of the defective area, the complete product, and the tracking label (sewn behind the care label)
A customer service specialist will be in touch within 24 hours and provide a claim #
• After assessing the claim a store credit will be provided to purchase a new item, minus the shipping cost of $5 to mail the replacement item


For products purchased at a retailer other than that retailer’s return and exchange policy may apply.
Please contact the retailer and have them work with us to solve the problem.


At this time, due to shipping and customs restrictions we are unable to process returns or exchanges for International purchases made on If your product was purchased at any other location in your country, please contact the retailer or local stockist.